Privacy Policy

IH Pro Hub.AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by IH Pro Hub.AI. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

• Cookie — a small amount of data generated by a website and saved by your web browser, used to identify your browser, provide analytics, and remember information such as language preference or login information.
• Company — when this policy mentions "Company," "we," "us," or "our," it refers to IHProHub.ai, Ras Laffan Industrial City, responsible for your information under this Privacy Policy.
• Country — Qatar, where IH Pro Hub.AI or the owners/founders of IH Pro Hub.AI are based.
• Customer — the company, organisation, or person that signs up to use the IH Pro Hub.AI Service.
• Device — any internet-connected device such as a phone, tablet, or computer used to visit ihprohub.ai and use the Services.
• IP Address — every device connected to the Internet is assigned an Internet protocol (IP) address, which can often be used to identify the location from which a device is connecting.
• Personnel — individuals employed by or under contract to IH Pro Hub.AI to perform a service.
• Personal Data — any information that directly, indirectly, or in connection with other information allows for the identification of a natural person.
• Service — the services provided by IH Pro Hub.AI as described on this platform.
• Third-party service — advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products may interest you.
• Website — ihprohub.ai and all associated subdomains.
• You — a person or entity registered with IH Pro Hub.AI to use the Services.

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. The categories of information we may collect include:

We never store credit card numbers or raw financial data on our servers — payment processing is handled by Stripe, a PCI-DSS compliant payment provider.

Any of the information we collect from you may be used in one of the following ways:

• To personalise your experience (your information helps us better respond to your individual needs)
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us more effectively respond to your customer service requests and support needs)
• To process transactions
• To administer a contest, promotion, survey, or other site feature
• To send periodic emails regarding your account, updates, and IH-relevant content

IH Pro Hub.AI will collect End User Data necessary to provide our services to our customers. End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated.

We receive some information from third parties when you contact us. For example, when you submit your email address to show interest in becoming an IH Pro Hub.AI customer, we may receive information from a third party that provides automated fraud detection services. You can control how much of your information social media websites make public by visiting those websites and changing your privacy settings.

We may share the information we collect — both personal and non-personal — with third parties such as advertisers, promotional and marketing partners, and others who provide our content. We may also share it with our current and future affiliated companies and business partners.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting, database storage and management, email management, marketing, credit card processing, and customer service. We will share your personal information with these third parties only to the extent necessary to enable them to perform these services for us and for you.

We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests, or to comply with applicable laws and regulations.

By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option included in the respective email. We only send emails to people who have authorised us to contact them, either directly or through a third party.

We do not send unsolicited commercial emails. By submitting your email address, you also agree to allow us to use it for customer audience targeting on platforms like LinkedIn or Facebook, where we display custom advertising to specific people who have opted in to receive communications from us.

We keep your information only so long as we need it to provide IH Pro Hub.AI to you and fulfil the purposes described in this policy. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or depersonalise it so that we can't identify you.

In accordance with GDPR principles, we store all conversation and personal data for up to 6 years unless your account is deleted. In the event of account deletion, we dispose of all data in accordance with our Terms of Service, but will not hold it longer than 60 days.

We implement a variety of security measures to maintain the safety of your personal information. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted in our payment gateway providers' databases. After a transaction, your private information (credit cards, financials, etc.) is never kept on file.

We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorised access, maintain data security, and correctly use your information. However, we cannot guarantee the absolute security of any information you transmit to IH Pro Hub.AI, as no security system is impenetrable.

IH Pro Hub.AI is incorporated in Qatar. Information collected via our website may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data.

To the fullest extent allowed by applicable law, by using our Services, you voluntarily consent to the cross-border transfer and hosting of such information.

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information. You can contact us to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems, by cancelling your account.

To protect your privacy and security, we may take reasonable steps to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.

We may disclose information (including personal information) about you to our Corporate Affiliates. "Corporate Affiliate" means any person or entity which directly or indirectly controls, is controlled by, or is under common control with IH Pro Hub.AI. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of IH Pro Hub.AI, or in the event that we discontinue our business or file a petition in bankruptcy, provided that the third party agrees to adhere to the terms of this Privacy Policy.

This Privacy Policy is governed by the laws of Qatar without regard to its conflict of laws provisions. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy.

By using IH Pro Hub.AI or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website or use our services.

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by IH Pro Hub.AI. We are not responsible for the content, accuracy, or opinions expressed in such websites. When you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website is subject to that website's own rules and policies.

IH Pro Hub.AI uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website. Without these cookies, certain functionality like videos may become unavailable or you would be required to log in on every visit.

Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies. For more information, please refer to our Cookie Policy.

We may be collecting and using information from you if you are from the European Economic Area (EEA). GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by companies. Our customers' data is important irrespective of where they are located, which is why we have implemented GDPR controls as our baseline standard for all our operations worldwide.

The GDPR Data Protection Principles include requirements such as:

• Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.
• Personal data should only be collected to fulfil a specific purpose and should only be used for that purpose.
• Personal data should be held no longer than necessary to fulfil its purpose.
• People covered by GDPR have the right to access their own personal data, request a copy of their data, and request that their data be updated, deleted, restricted, or moved to another organisation.

The California Consumer Privacy Act (CCPA) and California Online Privacy Protection Act (CalOPPA) require us to disclose categories of Personal Information we collect and how we use it. California residents have the following rights:

• Right to Know and Access — you may submit a verifiable request for information regarding the categories of Personal Information we collect, use, or share; purposes for which it is collected or used; categories of sources; and specific pieces of Personal Information we have collected about you.
• Right to Equal Service — we will not discriminate against you if you exercise your privacy rights.
• Right to Delete — you may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected.
• Right to Opt-Out of Sale — you may request that we do not sell your personal data.

If you make a request, we have one month to respond. We do not sell the Personal Information of our users. For more information about exercising these rights, please contact us.

We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and practices. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Continued use of the Service after changes take effect constitutes your agreement to the updated Privacy Policy.

Don't hesitate to contact us if you have any questions about this Privacy Policy or how we handle your data.